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Privacy Policy

1. Introduction

Welcome to AiGent 360, a division of TMarshall Consulting LLC (“AiGent 360,” “we,” “our,” or “us”).
This Privacy Policy explains how we collect, use, store, and protect the personal information of individuals who visit our website (https://www.aigent360.com) or interact with our AI-agent solutions, contact forms, demo requests, and marketing communications (collectively, the “Services”).

By accessing or using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect only the information necessary to provide, improve, and communicate about our products and services. The types of data we may collect include:

Information You Provide Voluntarily:

  • Name, business name, email address, phone number, and job title when you complete a contact form, schedule a demo, or request information.

  • Account information (if applicable), such as login credentials, billing information, or service preferences when creating or managing an AiGent 360 subscription.

  • Communications such as messages, emails, or chat interactions you send to us for support or inquiries.

Information Collected Automatically:

  • Usage data including IP address, browser type, operating system, referring URLs, pages visited, and the date/time of each visit.

  • Cookies and analytics information collected through tools like Google Analytics 4 to understand traffic patterns and improve user experience.

We do not collect sensitive personal information such as Social Security numbers or biometric data.

3. How We Use Your Information
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We use collected data strictly for legitimate business purposes, including:

  • Providing and managing AiGent 360 products and services

  • Responding to demo requests, inquiries, and customer support needs

  • Sending relevant updates, product information, and marketing communications

  • Improving our website functionality and customer experience

  • Conducting internal analytics and performance tracking

  • Complying with legal and contractual obligations

We do not sell, rent, or trade your personal information to third parties under any circumstances.

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4. Data Sharing and Disclosure
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We limit data sharing to only what is necessary to operate our business:

  • Service providers who assist with hosting, analytics, email, or payment processing, all bound by confidentiality obligations.

  • Legal compliance when required by law, regulation, or court order.

  • Business continuity events such as mergers or acquisitions, subject to this same Privacy Policy.

We never authorize partners or vendors to use your information for their own marketing purposes. We do not share mobile contact information with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors in support services, such as customer service. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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5. Data Security
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We implement administrative, technical, and physical safeguards designed to protect personal data from unauthorized access, disclosure, alteration, or destruction. These include secure encrypted web connections (HTTPS), access controls, and regular security reviews.

While we strive to use reasonable means to protect your data, no method of electronic storage or transmission is completely secure.

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6. Data Retention
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We retain personal data only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, or resolve disputes. When information is no longer required, it is securely deleted or anonymized.

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7. Your Rights and Choices
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Depending on your jurisdiction, you may have rights to:

  • Access a copy of the personal data we hold about you

  • Request correction or deletion of inaccurate or outdated data

  • Withdraw consent for receiving marketing communications

  • Object to or limit certain types of data processing

To exercise these rights, contact us at privacy@aigent360.com or use the “unsubscribe” link in marketing emails.

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8. Cookies and Analytics
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Our website uses cookies to personalize your experience and measure performance. You may disable cookies through your browser settings; however, some website functionality may be limited.
We may also use third-party analytics tools that collect aggregated, non-identifiable usage data.

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9. Third-Party Links
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Our website may include links to external resources or partner websites. AiGent 360 is not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before submitting personal information.

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10. Data from Children
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Our Services are not intended for individuals under the age of 16. We do not knowingly collect or maintain personal data from minors. If we become aware that information has been provided by a child, we will delete it promptly.

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11. International Users
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If you access our website from outside the United States, you understand and agree that your information may be transferred to and processed in the United States, where data protection laws may differ from those of your jurisdiction.

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12. Updates to This Policy
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We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. The revised version will be posted on this page with an updated “Effective Date.”
Your continued use of our Site after such updates constitutes acceptance of the new Policy.

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13. Contact Us
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If you have any questions, requests, or concerns regarding this Privacy Policy or how your data is handled, please contact:

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TMarshall Consulting LLC
Email: tom.marshall@tmarshall-consulting-llc.com
Phone: 317-448-2932
 

Summary
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Your trust is our priority.
We collect personal information only to deliver valuable insights, communications, and services — and we never sell or misuse your data.
We operate with transparency, accountability, and a commitment to data protection at every step.

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